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	<title>Priority One Life &#187; customer service</title>
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		<title>Stop Promising the Big Breakfast</title>
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		<pubDate>Fri, 31 Jul 2009 06:43:52 +0000</pubDate>
		<dc:creator>Roz</dc:creator>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[over deliver]]></category>
		<category><![CDATA[under promise]]></category>

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		<description><![CDATA[A while back my brother and I were talking and laughing about an episode of Sanford and Son when one of Grady’s cousins came to visit him.  The first night on her way to bed she told Grady, “In the morning, I’m gonna make a biggggg breakfast.”  The next morning rolled around she was “too [...]]]></description>
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